Booking a self-drive car online should be as easy as ordering food. At Brothers Car Rental, we've streamlined the entire process into 5 simple steps that take under 5 minutes. No phone calls, no physical paperwork, no visiting an office. Here's the complete step-by-step guide to booking a self-drive car online.
Step 1: Choose Your Dates and Location
Visit the Brothers Car Rental fleet page and select:
- Pickup Date and Time: When you want the car delivered or ready for pickup.
- Return Date and Time: When you'll bring the car back. Our minimum rental is 8 hours.
- Pickup Location: Your preferred pickup point — airport, railway station, office, home, or hotel.
Step 2: Select Your Vehicle
Browse available cars filtered by your selected dates. You can further filter by:
- Category: Hatchback, Sedan, SUV
- Transmission: Automatic or Manual
- Fuel Type: Petrol or Diesel
- Budget: Sort by price to find the most affordable option
Each vehicle listing shows the daily rate, included kilometre allowance, fuel type, transmission, key features, and customer ratings.
Step 3: Add Protection Plan
Choose your protection level:
- Standard Protection (Included): Third-party liability, 24/7 roadside assistance, and accidental damage waiver with an excess threshold.
- Comprehensive Protection (Recommended): Zero-excess coverage for all accidental damage, tyre and glass protection, interior protection, and theft security. Learn about protection plans.
Step 4: Complete KYC Verification
Upload your documents digitally during checkout:
- Driving Licence: Take a clear photo of front and back. DigiLocker accepted.
- Government Photo ID: Aadhaar card, passport, or voter ID.
- Selfie Verification: A quick selfie to match your ID photo.
Our AI-powered verification system approves most documents within 2 minutes. No physical documents needed at pickup — it's completely paperless.
Step 5: Pay and Confirm
Review the complete cost breakdown:
- Daily rental rate × number of days
- Protection plan (if upgraded)
- Security deposit (refundable)
- Delivery/airport fees (if applicable)
Pay securely via UPI, debit card, or credit card. You'll receive instant booking confirmation with pickup details via email and SMS.
Pickup Day: What to Expect
- Arrive at pickup point or wait for doorstep delivery at your specified time.
- Quick walkaround: Our team does a 5-minute vehicle inspection with you.
- Digital key handover: Sign the digital agreement, receive the keys, and you're driving.
- Total pickup time: Under 10 minutes from arrival to driving away.
Frequently Asked Questions
Can I book a car at the last minute?
Yes. Depending on fleet availability, you can book and pick up a car within 2-4 hours of your request. However, advance booking (24+ hours ahead) guarantees your preferred vehicle category and the best rates.
Can I modify my booking after confirmation?
Yes. You can extend, shorten, or modify your booking dates through the platform or by calling our support team. Modifications are subject to vehicle availability and may affect pricing.
Is there a cancellation fee?
Free cancellation is available up to 24 hours before pickup. Cancellations within 24 hours may incur a nominal cancellation fee. The exact policy is displayed at checkout.
Can someone else pick up the car on my behalf?
The person picking up the car must be the verified KYC holder or an authorized additional driver listed on the booking. Third-party pickups are not allowed for security reasons.
What if I need the car for more days than originally booked?
Simply call our support team or use the app to extend your booking. Extensions are charged at the same daily rate — no penalties or surge pricing for plan changes.
5 minutes to book. 5 minutes to pick up. Freedom in 10 minutes.
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